Questions and Answers

Frequently asked questions

How the TruLight system works: the LEDs, the white light, the app, zoning, the controller, warranty, and maintenance.

What is TruLight?+
TruLight is a permanent outdoor LED lighting system that mounts under your eaves and behind trim. The lights match your trim color when off and produce 90 to 120 lumens per light at full brightness. Each light holds 6 LEDs running on a 48V system, controlled through a single app.
Why is TruLight different than the competition?+
TruLight uses 6 LEDs per light, 3 RGB plus 3 dedicated warm white, compared to the industry standard of 3. That means truer brightness, a real warm white and a true pure white, a 48V system for better efficiency and fewer power injection points, integrated motion sensors, and one of the largest pattern and music-sync libraries available.
How long does the system last?+
TruLight LEDs are rated for 100,000 hours of continuous use. At average evening use of 4 to 6 hours per night, that translates to roughly 50 to 70 years of operation.
What is the warranty?+
TruLight carries a lifetime warranty on the LED hardware for systems professionally installed by a certified TruLight dealer. DIY kits installed by the homeowner are not covered. The warranty starts the day of installation, covers 100,000 hours of operation, and is non-transferable by default. Register within 30 days of installation to activate coverage.
Can I make my own patterns?+
Yes. The TruLight app includes 144+ pre-built motion patterns plus a custom pattern builder. You can save patterns, schedule them, and assign different patterns to different zones of your home.
Can I make a soft warm white color?+
Yes. TruLight has 3 dedicated warm white LEDs per light, separate from the RGB LEDs. That produces a real warm white, not a blended approximation. RGB-only systems can only fake white by mixing red, green, and blue, which reads as cool or blue-tinted.
How many different colors and patterns can you do?+
TruLight uses a UCS7604 RGBW chip with 16-bit color depth. That equates to over 16 million colors plus dedicated warm and pure white modes. The app ships with 144+ motion patterns.
Can I control the front separately from the back?+
Yes. TruLight supports true global zoning. You can divide your home into independent zones that each run their own patterns, colors, and effects at the same time.
Can I save timers?+
Yes. Timers can be saved and synced to weather data so the lights turn on at sunset and off at a custom time. You can also set holiday-specific timers and override schedules from the app.
Where are the controller and power supplies mounted?+
The control box mounts in your garage or in a discreet exterior location. It is small, clean, and out of the way.
What maintenance is required?+
Essentially none. There are no bulbs to replace, no annual service visits, and no maintenance fees. That is the whole point of permanent lighting.
Can I install this myself?+
Yes. DIY install kits are available through your local TruLight dealer and include access to the full install training video library. Most homeowners install at a pace of about 150 feet per day. Professional installation is also available through the same dealer. Note that the lifetime warranty applies only to systems professionally installed by a certified dealer, so DIY kits are not covered.

Still have a question?

Your local certified TruLight dealer can walk you through the system on your home. Reach out and we will point you to the nearest one.